bdji's Privacy Policy

1 Introduction and Applicability

This Privacy Policy ("Policy") has been prepared by bdji and its affiliated entities ("we", "our"). This Policy applies to all individuals ("you", "user") who use the bdjiapp.cam website and its associated mobile applications.

By registering an account with bdji or by continuing to use our platform, you are considered to have given your consent to the terms of this Policy. This Policy is an integral part of our Terms and Conditions and both documents should be read together.

If you disagree with any part of this Policy, you are requested to stop using our services. For any questions, please contact our support team.

2 Types of Information Collected

We collect the following types of information from you for various purposes:

2.1 Identity Information

At the time of account registration, we collect:

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (for identity verification)
• Current address

2.2 Financial Information

During deposits and withdrawals, we collect:

• Mobile banking account numbers (bKash, Nagad, Rocket, Upay)
• Transaction amounts and times
• Payment reference numbers

2.3 Technical Information

Information collected automatically from your device and connection:

• IP address and device identifiers
• Browser type, version and operating system
• Login times, session duration and page visit information
• Information collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

Information about your gaming history and preferences, including bet amounts, win/loss records, and game categories used.

3 Purpose of Information Collection

We use the collected information for the following purposes:

3.1 Service Delivery and Operation

• Creating, verifying and managing your account
• Processing deposits and withdrawals
• Keeping gaming services running and uninterrupted
• Activating bonus and promotional offers

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access and fraudulent activity
• Ensuring account security
• Monitoring suspicious transactions

3.3 Fulfilling Legal Obligations

Information may be retained and provided to comply with applicable laws, regulations and directives from regulatory authorities. This includes Anti-Money Laundering (AML) and Know Your Customer (KYC) processes.

3.4 Service Improvement and Personalisation

• Customising services according to your preferences
• Improving platform performance
• Identifying and resolving technical issues

3.5 Communication

Collected information is used to contact you regarding important account notifications, security alerts and support services.

4 Cookies and Tracking Technologies

Cookies are used on the bdji website. Cookies are small text files stored in your browser that help improve your browsing experience.

4.1 Types of Cookies

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: Save your preferences, language selection and account settings.
• Analytics Cookies: Collect information to monitor and improve website usage.

4.2 Cookie Control

You can disable non-essential cookies from your browser settings. However, please note that disabling some cookies may cause certain platform features to not work properly.

5 Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, information may be shared in specific circumstances:

5.1 Service Provider Partners

Information is shared on a limited basis with third-party providers engaged for payment processing (bKash, Nagad, Rocket, Upay), IT infrastructure, fraud prevention and customer support services. All such partners operate under strict confidentiality agreements.

5.2 Legal Requirements

We may be legally required to provide relevant information in response to court orders, legitimate requests from government or regulatory bodies, or law enforcement investigations.

5.3 Business Changes

In the event of a merger, acquisition or asset transfer, user information may be transferred to the new owner or successor entity. In such cases, we will notify you in advance and this Policy will continue to apply in the same manner.

6 Information Security Measures

The security of your information is one of our top priorities. bdji has implemented several technical and organisational measures:

6.1 Encryption

Our platform uses SSL (Secure Socket Layer) technology, which encrypts all information exchanged between your browser and our servers. Passwords and financial information are stored with high-level encryption.

6.2 Access Control

Only authorised personnel have access to user information on a need-to-know basis. All internal access is logged and regularly reviewed.

6.3 Security Testing

Regular security audits and vulnerability assessments are conducted to ensure the security of our systems. Automated detection is in place for any suspicious activity.

6.4 Security Breach Management

In the event of a data security breach, we will notify affected users as quickly as possible in accordance with applicable law and take the necessary corrective steps.

7 Data Retention Period

We retain your information for as long as necessary:

• Account-related information is kept for as long as your account remains active.
• Financial transaction information is retained in accordance with applicable law for legal and audit purposes.
• Even after account closure, some information may be kept for a specified period for fraud prevention and legal obligations.
• Information used for marketing communications is retained until you withdraw your consent.

After the specified period, information is securely deleted or anonymised.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

If you want to know what information we hold about you, you can submit a data request.

8.2 Right to Rectification

If there is any inaccuracy or incompleteness in your stored information, you can request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Erasure

In certain circumstances, particularly where there is no legal obligation, you have the right to request that your information be deleted.

8.4 Opt Out of Marketing Communications

You can unsubscribe at any time or notify our support team to stop receiving promotional emails or messages.

For more information on responsible gaming and managing your own data, please read our Responsible Gaming Guidelines.

9 Protection of Minors

All bdji services are for individuals aged 21 or above only. We do not knowingly collect information from minors. An age verification process is in place at account registration, and if any account is found to belong to a person under 21, it will be closed immediately and the associated information will be securely deleted.

If you become aware that a minor is using our platform, please notify our support team immediately.

10 Policy Changes and Contact

We may update this Privacy Policy from time to time due to business changes, technological developments or legal requirements.

If you have any questions or concerns about this Policy or how your personal information is handled, please contact us using the details below. You can also visit our Frequently Asked Questions (FAQ) section for answers to common queries.