For players 21 and above

bdji Responsible Gaming — Stay Safe

Entertainment is enjoyable only when it stays in control. bdji believes that sports betting and gaming are fun only when you consciously keep within your limits. On this page you will find tools for setting self-limits, warning signs to watch for, and ways to get support.

21+ This platform is only for users aged 21 and above

What is responsible gaming and why it matters

Betting or playing casino games is a form of entertainment. But like any entertainment, it needs to be kept within limits. Responsible gaming means participating in a way where you are in control — deciding how much time to spend, how much money to spend, and when to stop.

You must be at least 21 years old to register on the bdji platform. This is not a formality — this rule is strictly followed to protect minors and to build a responsible culture. The age verification process is described in detail in bdji's Terms and Conditions.

Problem gambling or betting addiction is a real risk. When gaming shifts from entertainment to compulsion, it can have a negative impact on personal, family, and financial life. bdji wants to help you stay away from this situation — which is why we voluntarily provide several protection tools.

In accordance with our Privacy Policy, your account information and playing patterns are kept secure and are not shared with third parties.

bdji's Commitment

We believe a responsible platform is not just about providing the right services — ensuring the wellbeing and safety of players is equally important. bdji's 24/7 support team is always ready so you can get help when you need it.

All protection tools are completely free and can be activated from your account at any time.

Age verification — 21+ mandatory

Self-exclusion can be activated at any time

24/7 live chat and email support

Deposit limit and session limit settings available

Tools to keep yourself safe

The tools below can be activated from your account settings on bdji. If you need assistance, let our team know via live chat.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. You will not be able to deposit beyond the set limit.

Session Time Limit

Decide in advance how long you will play in one session. When time is up, the system will automatically alert you.

Self-Exclusion

You can close your account for a set period — from 30 days to permanently. You will not be able to log in during this time.

Bet Limit

Set a maximum total amount you will wager within a given time period, decided in advance.

Cool-Off Period

Take a short break — from 24 hours up to 30 days. After the break, your account is automatically reactivated.

Reality Check

At set intervals — every 30, 60, or 90 minutes — a notification will appear reminding you how long you have been playing.

Warning signs of a problem

If any of the following apply to you or someone close to you, it is time to seek support.

Spending beyond your means

You are spending money on betting by cutting essential daily expenses or borrowing money.

Chasing losses

After a loss, you are placing bigger bets to try to win back the money, and keep losing as a result.

Losing track of time

You are spending long hours playing while avoiding work, family, or other responsibilities.

Keeping it secret

You are hiding how much you play or how much you have lost from family or friends.

Emotional restlessness

When you cannot play, you feel restless, irritable, or anxious, and your mood deteriorates.

Growing debt

You are borrowing from friends, family, or financial institutions for betting and finding it difficult to repay.

Assess yourself

Ask yourself the questions below. If most of your answers are "yes", speak with the bdji support team or let someone close to you know.

Am I spending more than my budget?

Am I repeatedly saying "just a bit more" and extending my time?

After a loss, am I placing bigger bets out of frustration?

Are my family or friends worried about my gaming?

Is gaming affecting my focus at work or studies?

Honestly assessing your own situation is the first step toward solving a problem. Detailed information about responsible gaming is available in bdji's FAQ.

Remember — bdji is an entertainment platform. Betting should not be seen as a reliable way to earn money. The outcome of every bet is uncertain and the financial risk of losing is always present.

Stay aware of your own experience. Enjoy the entertainment — but never let it go beyond your control.

Ways to get support

Asking for help takes courage. You can get support through any of the following.

bdji Live Chat

Support is available 24 hours a day, 7 days a week in Bengali and English. Contact us directly via live chat to set account limits or activate self-exclusion.

Email Support

Family and Friends

Talk openly with the people close to you. The support and encouragement of family is the greatest strength for overcoming a problem.

Professional Counselling

Speaking with a mental health specialist or counsellor is a practical step. Many hospitals and clinics in Bangladesh provide treatment for behavioural addiction. Contact a trusted doctor or mental health centre.

Support Groups

There are various support groups and communities in Bangladesh for overcoming addiction. Sharing experiences with others facing the same problem makes the path to recovery easier.

Protecting minors

The minimum age to open an account on the bdji platform is 21. Age is verified at registration and identity documents may be requested in suspicious cases.

If someone in your household is under 21 and has access to your device, please take the following steps:

Enable parental controls on your device.

Do not share your account password with anyone.

Make a habit of not saving passwords in your browser.

Log out after using the bdji app or site.

Teach minors a healthy perspective on gambling and betting.

Tips for healthy gaming

Follow these habits to keep your experience on bdji as enjoyable as possible:

Set a budget for yourself before you start playing — and stick to it.

Set a time limit. Take breaks instead of playing for hours on end.

Accept losses as a normal part of the experience — avoid placing big bets to chase losses.

If you are feeling low, angry, or stressed, it is better not to play at that time.

Do not bet under the influence of alcohol or any other substance.

See gaming as entertainment, not as a way to earn money.

Review your own playing patterns regularly.

Responsible Gaming FAQ

Go to the "Responsible Gaming" section in your account settings and activate the self-exclusion option. Choose your preferred duration — 30 days, 60 days, 90 days, or permanent. You can also ask our support team via 24/7 live chat and they will activate it on your behalf.

Yes. Your account balance remains secure while self-exclusion is active. Once the self-exclusion period ends, you can withdraw your funds through the normal withdrawal process. However, new deposits or bets are not possible while self-exclusion is active.

Age verification is mandatory in bdji's registration process. If the verification shows the person is under 21, the account creation is not completed. In suspicious cases, identity documents may be requested, and if the person is confirmed to be underage, the account is closed.

Lowering a deposit limit takes effect immediately. However, increasing a limit has a waiting period — typically 7 days — to protect you from making decisions in the heat of the moment. This measure is in place for your own protection.

Take your family's concern seriously. Listen to what they have to say — people close to you can often see things more clearly from the outside. Then use bdji's self-limit tools and activate self-exclusion if needed. Seeking professional counselling is also a practical step.

bdji monitors account activity to detect unusual playing patterns. If potentially problematic behaviour is noticed on an account, our team may reach out to that user. This is not a punishment — it is a supportive step taken for your wellbeing.